EmailTriager is an AI-powered email automation tool that allows users to draft replies in plain English. It can be used to automatically draft email replies in the background, without the need for a Chrome extension or any installation. To use EmailTriager, simply tell it what to do in plain English, such as “For emails asking to get coffee, politely tell them that I’m busy till January”. Drafts will then show up in your inbox, ready to be sent.
Other email triage software that use AI include Ushur’s email triage, which can process thousands of emails via conversational AI, machine learning, and natural language processing. Ushur SmartMail can help businesses improve their customer service by ensuring that emails are automatically directed to the most appropriate team member, reducing response times and enhancing customer satisfaction.
EmailTriager is not a Chrome extension, but there are several Chrome extensions that use AI to draft email replies, such as AI Email Writer. However, EmailTriager takes a different approach to the idea of saving time through AI email replies than all the other products in this article. With EmailTriager, users set up automations in advance, and the tool monitors their email and automatically writes a draft of a reply when it sees a message that matches the criteria.