Chat Summary AI is an AI-powered tool that automates the process of analyzing chat transcripts, providing quick and concise summaries. It can be used to summarize conversations that take place on messaging channels such as Live Chat, SMS, or WhatsApp, and it also supports bot to agent conversations, voice conversations with transcription enabled, and Microsoft Teams conversations. Some of the features of Chat Summary AI include:
- Summary Generation: The tool generates a better version of the information by extracting the most important parts of it
- News Summaries: Users can get news summaries by typing “latest” or “news” + subject, and the bot will propose the latest news accordingly
- Keywords Extraction: The tool extracts the most important keywords, allowing users to understand in seconds what the content is about
- Key Fragments List: The tool provides a list of key fragments, which are the most important parts of the information
Chat Summary AI can be used to save time and effort in understanding the key points of a chat without having to read through the entire transcript. It is available as an app that can be integrated with LiveChat.
